When to get professional help for burnout
Self-help goes a long way with early burnout. But some signs mean it is time to bring in a professional — and there is no need to wait until things are unbearable.
See someone soon if
- Your CBI scores are 50 or more and have not improved after several weeks of changes.
- Exhaustion, poor sleep or low mood have lasted more than two weeks.
- Symptoms are spreading beyond work — you have lost interest in things you used to enjoy.
- You are relying on alcohol, drugs, food or other habits to cope.
- You are struggling to do your job, or your relationships are suffering.
- You have physical symptoms such as chest pain, palpitations or unexplained weight loss.
Get help today if
You feel hopeless, think life is not worth living, or have thoughts of harming yourself. You do not need to be in crisis to call a helpline — the contacts below are free and confidential.
Who to see
| Professional | How they help | When to choose |
|---|---|---|
| GP / polyclinic doctor | Checks physical causes, assesses mood, can refer you, may issue medical leave | First stop for most people |
| Counsellor | Talking support, coping strategies, problem-solving | Work stress, life changes; often via an EAP |
| Clinical psychologist | Assessment and evidence-based therapy | Persistent symptoms, possible depression or anxiety |
| Psychiatrist | Medical doctor specialising in mental health; can prescribe medication | Severe or complex symptoms, usually by referral |
What to expect at the first appointment
- Questions about your symptoms, how long they have lasted, sleep, appetite, alcohol use and work.
- Possibly a questionnaire for mood or anxiety, and blood tests to rule out physical causes.
- A plan — which may include time off, therapy, follow-up, or changes at work.
It helps to bring your burnout test results, a short list of symptoms and when they started, and any medicines you take.
Cost and access in Singapore
Polyclinics and GPs are usually the most affordable starting point, and many employers’ EAPs offer free counselling sessions. See burnout help in Singapore for services and contacts.
Frequently asked questions
Do I need a referral to see a psychologist?
Not for most private psychologists. Public specialist services usually require a referral from a polyclinic or GP.
Will my employer find out if I use the EAP?
Singapore’s tripartite advisory says employees should be assured that EAP conversations will not be shared with the company without their consent. Check your provider’s confidentiality policy.
Is it worth seeing a doctor for burnout?
Yes, especially if symptoms have lasted weeks. A doctor can rule out physical causes and depression and help you plan recovery.
Need to talk to someone now? If you are thinking about suicide or harming yourself, or someone is in immediate danger, call 995 or go to the nearest A&E.
- Samaritans of Singapore (SOS): call 1767 or WhatsApp CareText 9151 1767 — 24 hours
- National mindline 1771: call 1771, WhatsApp 6669 1771 or webchat at mindline.sg — 24 hours
- Institute of Mental Health (IMH) helpline: 6389 2222 — 24 hours
- Outside Singapore: find a free, confidential helpline in your country at findahelpline.com
More options: get help now.
Please note: This is general information, not medical advice or a diagnosis. Burnout shares symptoms with depression, anxiety and physical conditions such as thyroid problems or anaemia, so persistent symptoms deserve a check with a doctor. Full disclaimer.
Sources
- World Health Organization, "Depressive disorder (depression)" fact sheet
- Mayo Clinic, "Job burnout: How to spot it and take action"
- Ministry of Manpower, NTUC and SNEF, "Tripartite Advisory on Mental Well-being at Workplaces"
- Institute of Mental Health (CHAT), "Other mental health resources" (national mindline 1771, SOS and other services)